Booking procedure
- Use our direct online reservation system and feel safe to book and pay using your credit card through our encrypted website using card link secure bank payments.
- For any reservation request please email us at [email protected].
- In order to confirm and secure your reservation, a deposit of 50% of the total cost of your reservation has to be paid during the reservation procedure. Alternatively we accept bank transfer or payment through vPOS in case you would like to book via email or telephone.
- In case of a wire transfer, the full amount of the reservation is required so the customer is totally responsible for any extra charge that might occur.
- In case of using discount coupons and special offers all payments are non-refundable.
- Once your payment deposit has been successfully paid, you will receive an email rental confirmation.
- The final payment consisting of the remaining amount must be paid 15 days before arrival.
- If you make a reservation within 2 weeks or less prior to arrival, this will be considered as last-minute reservation and you will be required to deposit 70% of the reservation, which is not refundable in case of cancellation or no show.
Booking Terms & Conditions
Flexible Cancellation Policy
Applicable to reservations made at least 60 days before the check-in date.
To cancel your reservation, written notice must be sent by email to [email protected].
Guests may cancel their reservation free of charge within 48 hours of booking.
After the initial 48-hour period, the 50% deposit becomes non-refundable.
If a cancellation is made at least 42 days before the scheduled arrival date, no additional payment beyond the 50% deposit will be required.
The remaining 50% balance must be paid 42 days before arrival. For cancellations made less than 42 days before arrival, or in the event of a no-show, the full reservation amount is non-refundable.
In case of early departure, 100% of the total accommodation cost will be charged. No refund will be provided for any amount already paid.
Where a refund is applicable, any bank charges, transaction fees, currency conversion costs, or other surcharges will be borne by the guest.
Early Booking Reservations
For reservations made more than six months before the scheduled arrival date, full payment of 100% of the reservation amount is required to confirm the booking. This payment is non-refundable.
A change of dates or credit voucher may be offered when the cancellation request is submitted at least 60 days before arrival, provided that:
- The reservation is for one suite only; and
- The total stay is fewer than seven nights.
Any change of dates or voucher remains subject to availability and the applicable rates for the new selected dates.
Reservations for More Than One Suite or Stays Longer Than Seven Nights
For reservations that include two or more suites, or stays of more than seven nights, a deposit equal to 70% of the total reservation amount is required to confirm the booking.
The remaining 30% balance must be paid no later than 42 days before arrival.
Guests may cancel their reservation free of charge within 48 hours of booking.
After the initial 48-hour period, the 50% deposit becomes non-refundable.
Failure to complete the remaining payment within the required timeframe may result in the automatic cancellation of the reservation.
In case of cancellation, early departure, or no-show, payments already made are non-refundable, unless otherwise confirmed in writing by the property.
Corfu Easter Reservations
A minimum stay of five nights applies during the Corfu Easter period.
A deposit equal to 50% of the total reservation amount is required to confirm the booking. The remaining 50% balance must be paid no later than 21 days before arrival.
For cancellations made at least 20 days before arrival, the amount paid may be refunded.
For cancellations made less than 20 days before arrival, or in the event of a no-show, the total amount paid is non-refundable.
Last-Minute Reservations
For reservations made within 15 days of the scheduled arrival date, full payment of 100% of the reservation amount is required to confirm the booking.
The payment is non-refundable in case of cancellation or no-show.
Credit Voucher for Cancelled Reservations
Where the property agrees to issue a credit voucher instead of a refund, the voucher will correspond to the value of the eligible amount paid for the original reservation.
The credit voucher may be used during the season of the original reservation or during the immediately following tourist season.
For example, a credit voucher issued for a reservation in 2026 must be used for a stay taking place during either the 2026 or 2027 season.
After the end of the following tourist season, the voucher will expire, and the amount paid will no longer be valid or refundable.
The voucher is subject to availability and the rates applicable at the time of the new booking. Any difference in price must be paid in full in order to confirm the new reservation.
The credit voucher cannot be exchanged for cash unless otherwise required by applicable law.
The cancellation policy published on our website has been designed to provide guests with greater flexibility when planning their holidays or changing their travel dates, subject to the conditions stated above.
Terms & Conditions
- Non-property residents are not allowed in the property without being registered on arrival.
- Minor groups may not be detained without the presence of a guardian or family.
- It is not allowed to organize a party in any part of the property.
- Smoking is not allowed in all areas of the property.
- Groups of people or groups under the age of 23 may not book on site unless they are in a family whole.
- In case of damage / s to the premises, loss of objects, appliances or destruction of bed linen, the tenants are obliged to compensate with the appropriate compensation for the damage.
- Please do not use towels to remove makeup or any similar use. Free bath cleaners are provided for proper makeup cleaning.
- Please do not use the bath towels to mop up the floor for health & safety reasons.
- Pool towels are intended for use exclusively in the pool area or at the sea, where you can use them only during the period of your stay in the property.
- Pets are not allowed.
- Hours of quiet throughout the year 14.00-18.00 and 22.30 – 09.00.
- Children staying in the area are under the exclusive supervision of their companions and we do not take any additional responsibility.
- For guests who have booked a suite that includes a mini-swimming pool
- Children under 15 years old are allowed to use the pool on the ground floor or on the attic verandas under adult supervision only.
- Based on our adoption of green practices in tourism accommodations, our eco-friendly conscience, but also the pursuit of excellent services to our guests, we have implemented the “salt electrolysis system” for the excellent water quality in the pools of our residences. On this system, there is no addition of chlorine or chemicals and it is absolutely skin & eye-friendly. If the current pool water quality control detects a quantity of sunscreen oil with paint, you will be charged with the cost of cleaning the tiles – walls of the pool, and restoring the pool – water to its original state.
- According to the philosophy of the green line we follow in the management of the suites. The outdoor heated pool starts heating from the beginning of May and the end of October, as long as the ambient temperature during the night does not fall below 18 degrees Celsius.
- Hair dye stains, use of henna, sunscreen oils, nail polishes, food sauce leave permanent stains on linens. In case of damage by the customer, will be charged for replacement as received them.
- The residences are classified in the smart home category and are equipped with touch screens to serve the needs of the customer. It is not allowed to deal with them as a game. In case of blocking or destruction there is a charge.
- On the windows of the house there are screens drawn for insects. To open them, gently pull on their metal points – not on the net. If they are damaged by misuse, will be charged
- Check-in time is 3pm, early check-in upon request based on availability.
- Check out time is 11am.
- Late check out until 18:00 upon request with an additional charge equal to half day charge. Correspondingly until 21.00 with an additional charge equal to a whole day’s charge.
- Daily treatment of all exterior premises.
- Check every 2 days for any lack of ordinary stuff on premises.
- Linen change and cleaning every 3-4 days.
- Upon request and extra charge, daily indoor treatments are also provided.
