Terms and Conditions

Home > Terms and Conditions

Booking procedure

  • Use our direct online reservation system and feel safe to book and pay using your credit card through our encrypted website using card link secure bank payments.
  • For any reservation request please email us at [email protected]
  • In order to confirm and secure your reservation, a deposit of 30% of the total cost of your reservation has to be paid during the reservation procedure. Alternatively we accept bank transfer or payment through vPOS in case you would like to book via email or telephone.
  • In case of a wire transfer, the full amount of the reservation is required so the customer is totally responsible for any extra charge that might occur.
  • In case of using discount coupons and special offers all payments are non-refundable.
  • Once your payment deposit has been successfully paid, you will receive an email rental confirmation.
  • The final payment consisting of the remaining amount must be paid upon arrival at the apartments. If you make a reservation within 2 weeks or less prior to arrival, this will be considered as last minute reservation and you will be required to deposit 50% of the reservation, which is not refundable in case of cancellation or no show.

 Cancellation Policy

To cancel your reservation, we require a written notice to be sent by email to [email protected] In case of cancellation 14 days prior to arrival: the deposit of 30% will be refunded. If the cancellation occurs less than 14 days prior to arrival, the deposit of 30% will be withheld (applies to all “non-shows” as well). In case of an early departure 100% of the cost of accommodation will be charged. No refund in case it has already been paid.
In case of a refund, any surcharge are to be paid by the client.

The booking cancellation policy on our page has been modified to facilitate holiday planning or to redefine the booking dates of our fine guests, based on current conditions.

Terms & Conditions

  • Non-property residents are not allowed in the property without being registered on arrival.
  • Minor groups may not be detained without the presence of a guardian or family.
  • It is not allowed to organize a party in any part of the property.
  • Smoking is not allowed in all areas of the property.
  • Groups of people or groups under the age of 23 may not book on site unless they are in a family whole.
  • In case of damage / s to the premises, loss of objects, appliances or destruction of bed linen, the tenants are obliged to compensate with the appropriate compensation for the damage.
  • Please do not use towels to remove makeup or any similar use. Free bath cleaners are provided for proper makeup cleaning.
  • Please do not use the bath towels to mop up the floor for health & safety reasons.
  • Pool towels are intended for use exclusively in the pool area or at the sea, where you can use them only during the period of your stay in the property.
  • Pets are not allowed.
  • Hours of quiet throughout the year 14.00-18.00 and 22.30 – 09.00.
  • Children staying in the area are under the exclusive supervision of their companions and we do not take any additional responsibility.
  • For guests who have booked a suite that includes a mini-swimming pool
  • Children under 15 years old are allowed to use the pool on the ground floor or on the attic verandas under adult supervision only.
  • Hair dye stains, use of henna, sunscreen oils, nail polishes, food sauce leave permanent stains on linens. In case of damage by the customer, will be charged for replacement as received them.
  • Check-in time is 3pm, early check-in upon request based on availability.
  • Check out time is 11am.
  • Late check out until 18:00 upon request with an additional charge equal to half day charge. Correspondingly until 21.00 with an additional charge equal to a whole day’s charge.
  • Daily treatment of all exterior premises.
  • Check every 2 days for any lack of ordinary stuff on premises.
  • Linen change and cleaning every 3-4 days.
  • Upon request and extra charge, daily indoor treatments are also provided.